Shipping Policy

Shipping Policy provides express deliveries worldwide.When we accept an order, we aim to deliver your Product consignment within 3 working days of the date of order or at some other delivery date indicated at the time of order confirmation. Delivery dates are indicative only. We are not liable for any delay in delivery due to unforeseen reasons including but not limited to product unavailability, transport delays, natural calamities or any other reason beyond our reasonable control.

Delivery occurs when the ordered Products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by us in full and the product is delivered to you / authorized person. You will be asked to sign for acceptance of the Products which will confirm that the Products are correct and have been received in good condition.

If you are not at the delivery address, we will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If the above criteria are not met or if there is no one at the delivery address, we will not leave the Products at the delivery address. We will contact you to arrange an alternative delivery time.

Delivery Within UAE :

Free shipping applies for all orders above 99 AED within the UAE. There is a charge of AED 10 for orders below 99 AED. These charges are subject to change without prior notice and you should the Company encourage you to check regularly for any amendments to these Terms and such charges. Shipping charges will be calculated at the time of checkout online. Any deliveries to be made in a stipulated period of time or date may attract additional charges determined by and the same will be specified on the order value before placing an order.You can pay cash on delivery (COD) or pay by card on delivery otherwise you can pay online on the website by card. Express delivery service is within 1-2 business days.

Delivery to GCC countries: We offer minimum shipping charges for GCC shipping and free shipping above 100 dollars order value.Express delivery service is within 3 to 5 working days.You can only pay online by card (no COD available).

Delivery to the rest of the world-International shipping :

We offer minimum shipping charges for international shipping and free shipping above 100 dollars order value.Express delivery service is within 5 to 10 working days.You can only pay online by card (no COD available).

Important Notes : Sometimes, the customs agency add custom fees or tax on the order, in this case, the customer will be responsible. If the customer’s order has not been cleared from the customs and returned to our company then it is not authorized to return the shipping fees and its value will be subtracted from the total amount of the order.
Disclaimer : Bekdorf products are 100% authentic & registered with the Public Health & Safety Department Dubai.
Agreement : This Agreement constitutes the only Agreement between us and you with respect to the subject matter of this Agreement.
Contact Us: If you have any questions about this Agreement, contact our customer service team by sending to this email address: [email protected]